Franchises
Having worked over the last 7 years with franchisees from the likes of McDonald's, Costa, Kaspas Desserts, Hallmark Cards and Mattel, we know that we at Agency of Boom can help franchisees across all sectors to incraese their footfall and reputation locally via social media and digital marketing.
Customer Service
On the customer service side, we do the following in a prompt professional manner:
- Answer all inbound interactions and messages
- React to reviews, thanking the positive and attempting to nullify negatives
- React to check-ins at your locations
- Monitor all online mentions of your company and branches and feed back to you
Content Creation
Each week, our dedicated team strategically promotes enticing offers, services, product launches, as well as any branded news.
We consistently collaborate with the individual branches, crafting targeted campaigns, ensuring optimal sales performance during crucial timeframes.
This approach maximises our outreach and enhances customer engagement.
Staff Morale
By showcasing and celebrating outstanding team members through initiatives like "Employee of the Month," promotions, and in recognising achievements, your branches can witness improved staff morale and retention rates.
This concerted effort can foster a heightened level of respect and appreciation for your team within the community.
This will also help in using social media to recruit new team members, saving recruitment agency costs
PR, Brand & Social Media Announcements
We leverage the social media platforms for our franchisees to announce grand unveiling of new stores and the refurbishment of existing ones. Furthermore, it acts as a vital conduit for proactively informing customers about temporary branch closures for maintenance etc.
Additionally, social media platforms are invaluable in educating customers about the ethos of your brand, fostering a deeper connection with their valued patrons.
This multifaceted approach not only solidifies your franchises standing in the community but also bolsters your reputation as a brand that values transparency, convenience, and customer-centricity.
Growing Followers
Our steadfast mission is to not only expand our franchisees network of followers across their various social media platforms but also to extend reach to a broader audience within the community.
We are dedicated to ensuring that message resonates with and engages as many individuals as possible. Together, we aim to forge stronger connections and leave a lasting impression in the hearts and minds of the community members you serve.
Getting to know you
Through social media, your stores have the invaluable opportunity to spotlight the contributions made by your team members.
This can encompass a wide array of endeavours, including engaging in charitable initiatives, organising community events, and extending support through local sponsorships.
By showcasing these commendable actions, we not only celebrate the dedication of their team members but also forge deeper connections with their community. It's a testament to our shared commitment to making a positive difference beyond their restaurant walls, leaving a lasting impact that resonates far and wide.
Satisfied Clients
Interested in our services? We’re here to help!
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.
AGENCY OF BOOM
We are available 8am-8pm via email or telephone
OFFICES in Liverpool & London.
Covering all over the UK
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